Everything you
need to know.

A micro-lot is a small batch — usually under 200 kg — of coffee with unique characteristics, processed separately to preserve its profile. At LUMORA we work only with micro-lots because it lets us guarantee full traceability: you know exactly which farm, producer, and process every gram in your cup comes from.

We roast the day we receive your order. Every bag has the roast date printed on it — there's never any warehouse coffee. Peak flavor is between 7 and 21 days after roasting for most brewing methods.

It depends on the coffee. THE ONE (Gourmet Bourbon, internal score 90) shines in pour-over (V60, Chemex) — its hazelnut, dark chocolate, and red berry notes stand out with clean water and controlled extraction. SOUL works well in espresso and drip coffee makers. Every bag includes a brewing guide with recommended temperature and ratio.

Natural: the bean dries inside the whole fruit, giving more intense fruity and fermented notes. Washed: the fruit is removed before drying, resulting in a cleaner, more floral profile with higher acidity. Honey: a middle ground — some mucilage stays on during drying, balancing sweetness and clarity.

We offer both options. If you choose ground, you can specify the grind when you check out: espresso, drip coffee maker, pour-over, French press, or moka pot. If you don't specify, we ship whole bean by default — that's what preserves flavor best.

We ship to the USA and El Salvador. The standard is 5–7 business days from when we roast your coffee. El Salvador (Metro area): 2-3 days. Rest of the country: 4-6 days. USA: 7-10 business days via international courier. Europe: coming soon.

A one-time purchase may carry a +$3 delivery fee in San Salvador. Subscriptions include monthly delivery, the Discovery Set includes delivery in San Salvador, and B2B memberships include two deliveries a month depending on the plan. For the USA and international destinations, the cost is confirmed before checkout.

Yes. Once your package ships you'll get an email with the tracking number. You can also message us on WhatsApp and we'll give you real-time updates.

Presentamos café verde salvadoreño de productores del país a tostadores e importadores profesionales, con Países Bajos como primer mercado. Confirmamos cada lote con el productor, coordinamos muestras, exportación y entrega, y dejamos las condiciones por escrito.

Registrarte no tiene costo y no necesitás experiencia exportando. Llená el formulario en Registrar mi café. Revisamos tus datos y, si hay encaje, acordamos una muestra. El registro no garantiza compra, precio ni exportación, y nunca te pedimos dinero.

Solo si vos lo autorizás. El permiso para mostrar tu nombre, fotos e historia es aparte del registro y podés retirarlo cuando quieras. Tu teléfono y correo nunca se publican.

Pedí la lista de ofertas actual en For roasters. Cada lote se confirma con el productor antes de ofrecerse, las muestras se acuerdan lote por lote, y el precio y los documentos se dejan por escrito antes de que algo se envíe.

La oferta escrita dice con claridad qué incluye y qué no, por ejemplo impuestos de importación y despacho en destino. No damos precios ni disponibilidad por teléfono o chat sin confirmación escrita.

We accept credit and debit cards (Visa, Mastercard, American Express) — including cards from the USA and other countries. Also bank transfer and payments via WhatsApp. For B2B memberships we also offer monthly invoicing with 15-day credit terms.

Yes. LUMORA is legally registered in El Salvador (NIT: 0623-140526-120-4 · NRC: 385995-0). We issue a Tax Credit Voucher (CCF) for businesses and a Final Consumer Invoice for individuals. Just provide your tax details when you check out.

Take a photo of the packaging and the coffee before opening it, and message us on WhatsApp within 48 hours of receiving it. We'll assess a replacement, credit, or an equivalent solution depending on the case.

Freshly roasted coffee can't be returned once opened, for hygiene and safety reasons. Tasting notes can vary depending on grind, water, and brewing method; if you need guidance, message us and we'll help you choose better next time.